Fast, reliable and customer-oriented
Fully integrated into the WORTMANN AG systems, your orders are processed efficiently and on time at our central warehouse in Hüllhorst (East Westphalia). With our functional dealer portal, individual interfaces adapted to your purchasing system and a modern logistics center, we guarantee efficient delivery of your products.
We are just as reliable for you after your purchase, because we know that good service does not end with the punctual dispatch of your order: Fast and reliable processing of your complaints is your right and our claim. You can easily track the processing status of your complaint online in our retailer portal or contact our service team directly, who will be happy to help and advise you.
Product defective?
Do you have a complaint about a delivered product? Not good, but no problem! We will support you with the handling - below you will find a collection of helpful information to guarantee smooth processing in the event of a complaint.
Logistics partner
All WORTMANN TELECOM GmbH shipments are transparent and traceable. All delivery data can be found in our dealer portal, and you will also receive an e-mail with all important details including the parcel tracking number once the goods have been dispatched. Should any problems arise, we will try to find a solution as quickly as possible. In addition to the latest technical possibilities, we rely exclusively on renowned logistics service providers that have been tried and tested for years and whose performance we regularly check.
